Customer Care
We're Here to Help
Reach our support team by WhatsApp, phone, or email, whichever is easiest for you.
+252 61 111 1100
Fastest way to reach us. Message us anytime.
Phone / IVR
+252 61 111 1100
Call us directly, or dial our IVR line: 323
Customer Support Email
customercare@shakirgroup.com
For detailed queries, order issues, and follow-ups.
AI Support Assistant
Under MaintenanceOur AI chat assistant is temporarily offline while we finish setting it up. For immediate help, our team is on WhatsApp and ready to assist you directly.
Chat with us on WhatsAppMon – Fri: 9:00 AM – 6:00 PM · Sat: 9:00 AM – 2:00 PM · Sun: Closed